Advance bKash 120 BDT on Outside Dhaka Orders. (bKash merchant payment-01760470512) Call to Order: 01956800006 (10am- 10pm).
Logo

Returns & Exchange Policy

We want you to be completely satisfied with your purchase

3-Day Window

Contact us within 3 days of delivery for damaged or faulty products

Visual Evidence

Provide clear pictures or videos showing product flaws

Original Packaging

Return products in original undamaged packaging without stickers or tape

What's Eligible for Return

  • Damaged or faulty products reported within 3 days

  • Unused, unworn, unwashed products without flaws

  • Products in original undamaged packaging

  • Exchanges requested on the same day of delivery

What's Not Eligible

  • Products reported after 3 days of delivery

  • Used, worn, washed, or flawed products

  • Products without original packaging

  • Packages with tape or stickers on them

Return Process
Follow these steps to return a product
  1. 1

    Contact Us Immediately

    Reach out to us within 3 days at 01760470512 for damaged or faulty products

  2. 2

    Provide Visual Evidence

    Take clear pictures or videos showing the flaws of the product you received

  3. 3

    Pack Properly

    Place the product in its original undamaged packaging without adding tape or stickers

  4. 4

    Wait for Instructions

    We will provide return instructions and address after reviewing your case

Important Notes
  • For exchanges, you must inform us on the same day of delivery
  • If a product is returned in inadequate condition, we reserve the right to send it back to you
  • Return shipping costs may apply depending on the reason for return
  • Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item

Need Help with a Return?

Contact our support team for assistance